Collision Repairers, Consumer Advocates and Distributors

Added to Board

Washington, DC: After a unanimous decision by CAPA’s Board of Directors to significantly increase membership of non-insurance representatives to the Board, CAPA members have added five new positions to the Board and elected four new members.

“The recent decision of the CAPA Board to increase the membership is part of an ongoing strategy to ensure that CAPA reflects the industry-wide desire for quality and competition in the crash parts marketplace, ” said Henry Viccellio, Jr., current Board Chairman and President USAA, Property and Casualty Insurance Group. “I am particularly excited about the increased participation at the board level by collision repairers. Meeting their needs is key to any success CAPA may achieve.”

Early this year, the Board agreed to equalize the number of insurers and non-insurers serving on the Board by authorizing an expansion of the Board to seven non-insurers and seven insurers. This is a change from the previous composition of six insurers and three non-insurers. “This is an exciting change for CAPA and will go a long way to helping ensure that the solid foundation of the past will keep pace with the new demands being placed on the organization, ” said Jack Gillis, Executive Director of CAPA.

To begin filling the new Board seats, CAPA members elected the following Board Members:

Bob Anderson – Anderson’s Automotive Services – Collision Repairer
Robert Anderson owns Anderson’s Automotive Service Center in Sheffield, OH and has been in the automotive repair business since 1968. He operates a mechanical and collision repair facility with ASE Certified and I-Car trained technicians and has achieved I-Car Gold Class and N.I.A.S.E. “Blue Seal of Excellence” status. He has held ASA association leadership positions at the state and local levels and is past ASA Board Chairman, has served on the ASA Executive Committee and as chairman of the ASA Collision Division Operations Committee. He chaired the 1993 and 1994 National Autobody Congress and Exposition (NACE) and received the Body Shop Business Executive of the Year Award, the ASA Collision Division Phoenix Award and the annual Chairman’s Award. He now serves on the ASE Board of Directors and is an ASE Certified Master Technician and ASE Master certified in body and paint refinishing and estimating.

Jackie Gillan – Advocates for Highway and Auto Safety – Consumer Representative
Jacqueline Gillan is Vice President of Advocates for Highway and Auto Safety, a coalition of national consumer, health and safety organizations and the major property and casualty insurance companies and trade associations. She was a founding board member of the organization before joining the staff in the fall of 1990. Her 25-year professional career has been in the transportation field including eight years as the Assistant Director of the Ohio Governor’s Washington office, specializing in transit, rail and aviation issues and for three state transportation agencies (New Jersey, California and Ohio) in senior policy positions. In 1993, Ms. Gillan was a presidential appointee to the National Commission on Intermodal Transportation, which spent a year studying and issuing recommendations on national transportation issues. She was the Transportation Search Manager for the Clinton/Gore transition and the White House personnel office where she assisted the Secretary of Transportation in filling senior political appointments in the U.S. Department of Transportation. She also worked in the U.S. DOT during the Carter administration as a congressional relations officer and Director of Consumer Affairs for the Research and Special Programs Administration.

Bill Smeal – Smeal Enterprises, Inc. – Distributor
William (Bill) Smeal is President of Smeal’s Enterprises, Inc. Smeal’s Enterprises, Inc. is headquartered in Phillipsburg, PA with additional locations in Harrisburg and Pittsburgh, PA servicing Pennsylvania, New York, Maryland, Virginia and North Carolina. Bill is actively involved in his community and the automotive parts industry. The Pennsylvania Chamber of Business and Industry has honored Mr. Smeal with the Entrepreneur Excellence Award and the Moshannon Valley Economic Development Partnership named him Entrepreneur of the Year. He was recently elected to the Board of Directors of the Automotive Body Parts Association (ABPA) and has been an active member in the association for over 10 years.

Don Keenan – Keenan Auto Body – Collision Repairer
Don Keenan is President and General Manager of Keenan Auto Body. He started his career in 1979 joining his father in the family business created in 1952. Don became president in 1980 and transformed Keenan Auto Body into a six location, 95-employee body shop chain. He is a member of the Board of Directors of the Folcroft Vocational Technical School and serves on the Board of Directors of the Society of Collision Repair Specialists. He is a Gold Pin Member of Collision Industry Conference, President of the Coyote Vision Group 3.1, Chairman of the Universal Underwriters Group Customer Council and a member of the National Auto Body Council.

Following is a list of the current members of CAPA’s Board. Recently Tim Clark of Safeco and Jack Billington of Nationwide resigned from their respective companies and thus their seats on the CAPA Board. The CAPA Board Nominating Committee is in the process of replacing them.

Industry Name Company Term Expires
Consumer Gillan, Jackie Advocates for Highway and Auto Safety 2001
Consumer Kido, Mike Center for Auto Safety 2002
Distributor Smeal, Bill Smeal’s Enterprises, Inc. 2002
Distributor Wood, Kim North Star/NECO 2001
Insurer L’Hote, Tom State Farm Insurance Co. 2001
Insurer Notte, Nick Allstate Insurance Co. 2002
Insurer Viccello, Henry USAA 2001
Insurer Wilson, Tom Liberty Mutual Insurance Co. 2002
Insurer Open
Insurer Open
Insurer Open
Repairer Anderson, Bob Anderson’s Automotive Services 2000
Repairer Keenan, Don Keenan Auto Body 2002
Repairer Plucinski, Clark True2Form Collision Repair Center 2000
Advisor Hansen, Kirk Alliance of American Insurers
Advisor Hurns, Robert NAII

The Certified Automotive Parts Association is the nation’s only independent, non-profit, third-part crash parts quality certification organization.