CAPA Calls On Repairers to Leave Identifying Seal on Installed Parts

Washington, D.C.- It has come to CAPA’s attention that many repairers are removing the CAPA Quality Seal during the repair process. The seal, a key element in the CAPA certification program, is critical to identifying and tracking CAPA parts in the marketplace. If an aftermarket part does not carry the CAPA Quality Seal, there is no way to verify that it is a CAPA part, and no way to trace it through CAPA’s part database.

“The CAPA seal gives all parties the ability to clearly identify parts which meet CAPA Standards. We see no reason why a repairer would remove a seal and thereby prevent clear identification of the part,” said CAPA Board of Directors president, Bob Anderson of Anderson’s Automotive Service.

In order for a part to become CAPA certified, it must be validated through CAPA’s independent, third-party testing facility. Samples of each part are tested for material properties, fit, finish, paint adhesion, coating performance, weld integrity, adhesive performance and corrosion, as well as markings identifying the CAPA manufacturer and the country and date of production. Finally, after these tests have been completed, the part must pass an extensive vehicle test fit. Only parts that comply with all of the CAPA quality standards are allowed to have a CAPA Quality Seal applied — the final step in the certification process.

The CAPA Quality Seal comes with a special tab that repairers can remove to confirm to both their customer and the insurer that a CAPA part was used. Both the removable tab and permanent seal have the same unique number that can easily be used to identify the manufacturer, lot, and type of part. This enables the repairer to keep a record in their files of parts used while keeping the seal on the part.

Once the seal is affixed to a surface, it will self-destruct when removed. This ensures that a seal cannot be transferred from a certified part to a non-certified part. Through the CAPA parts database, any interested party can use the unique seal number to determine which manufacturer produced the part and the date of the production lot. Any issues with a particular lot or part can be analyzed and addressed by both the manufacturer and CAPA. The database is publicly available online at www.CAPAcertified.org or by contacting CAPA directly.

The CAPA Quality Seal is owned by CAPA and protected by federal and state law. Only participating CAPA manufacturers are licensed to apply the seal, after undergoing a stringent examination of their quality control procedures, thorough testing of a representative sample of the parts that they produce, and a rigorous, on-going inspection program. Possession of CAPA Quality Seals by anyone other than the Participant to whom CAPA sold them or illicitly placing seals on parts is illegal. Discovery of parties engaged in either action will result in public notice of the offense and legal action.

“The CAPA Quality Seal enables us to track parts from manufacture date through to installation and is an important part of our quality control system,” said Jack Gillis, executive director of the non-profit association. “Use of the unique seal number enables us to quickly address any quality issues with our parts. If the seal number is unavailable, it makes responding to a part problem very difficult and taking important corrective action nearly impossible.”

The Certified Automotive Parts Association, founded in 1987, is the nation’s only independent, non-profit, third party crash parts quality certification organization. CAPA certification identifies, for both consumers and the industry, those parts that meet our high quality standards for fit, form, finish, material content and corrosion resistance. For more information see www.CAPAcertified.org.