WASHINGTON, DC – The Certified Automotive Parts Association (CAPA) has extensive part history data available to the public through their database. For over 15 years, CAPA has tracked and maintained information on inspections, performance tests and complaints for every part in the program. While this information has always been available to the public, the key elements are now easily accessible online at www.capacertified.org.
A key feature of CAPA’s public access program is the ability to track parts via their seal number. Each part receives a unique seal number from CAPA once it has been certified. CAPA tracks this number and knows exactly which manufacturer produced the part and the date of the production lot. This links directly to material used to produce the part, inspection information and other key part information. Therefore, any issues with a particular lot or part can be analyzed and addressed by both the manufacturer and CAPA.
CAPA has maintained detailed part data since its inception in 1987. It is now possible to call up a part’s history with a few keystrokes. The CAPA database is searchable by a variety of criteria, including seal number, part number and manufacturer, Partslink® or car company part number. General searches can also be performed, for example, to determine what CAPA certified parts are available for a particular vehicle or all vehicles.
Any complaints filed against a part are also tracked in the database. With this data, parts can be re-tested and if they fail to meet the quality criteria, removed from the program until improvements are made and verified. Through complaint tracking and vehicle test fits, CAPA closely monitors the quality of CAPA parts in the market.
The database is kept in real-time; as data is entered, changes are instantly available. In order to exchange information and test reports quickly and effectively, CAPA created secure websites for each of the 20 participating manufacturers. This enables nearly instant, two-way communication between CAPA and CAPA manufacturers. Manufacturers have ready access to key test results and specific requests or suggestions for quality improvements.
“Because a key element in the CAPA program is actually testing parts to specific quality standards, as opposed to simply accepting any part produced under a process system, this database provides public accountability that is available under no other program,” said Jack Gillis, Executive Director of the independent, non-profit association.
“The information in the CAPA database has always been available to interested parties,” stated Gillis. “Tracking part data over the past 15 years has allowed us to keep strict control over CAPA part quality and help keep collision repairers from becoming product testers.”
The Certified Automotive Parts Association, founded in 1987, is the nation’s only independent, non-profit, third party crash parts quality certification organization. CAPA certification identifies, for both consumers and the industry, those parts that meet our high quality standards for fit, form, finish, material content and corrosion resistance. For more information see www.capacertified.org