CAPA Debuts Mobile App for Faster Reporting to Its Quality Complaint Program

Kentwood, MI – The Certified Automotive Parts Association (CAPA), an independent non-profit standard setting and certification organization for automotive crash parts, announces a new, free mobile app for the CAPA Quality Complaint Program. The CAPA Certified Parts app, available for both Apple and Android platforms, allows users to quickly and easily file quality complaints with more accuracy.

Industry demand for an efficient, expedited method of filing complaints related to CAPA certified parts led CAPA to develop an app to submit complaint reports for review. Users can scan CAPA seal barcodes, upload photos from their phones, and save their information into a profile in order to reduce time for filing reports and providing feedback. When CAPA receives a complaint, its team will investigate the issue and report any findings to the part manufacturer.

“At CAPA, our goal has always been to ensure access to high-quality, fairly priced, alternative parts that provide the same functionality as an OEM part,” said Clark Plucinski, CAPA Board Chair. “By developing an app that allows the public to report concerns and provide feedback, we are helping to ensure the quality of CAPA-certified parts in a manner that is fast, easy and accessible.”

Users can download the app at the Google Play Store and the Apple App Store at no cost. For more information, contact Jillian Rahal at 616-656-7401 or jillian.rahal@intertek.com.


Muskegon Area Career Tech Center – Part Donation

Before

After

“I took a before and after photo.  The kids had fun doing this, and we tried; it is pretty close.

This is the first project the kids worked on.  My theory is: “If you can repair a fender, you can repair the entire car!”  We talk about the multiple panels the car is made up of, and so to a certain extent, this is true.  

I put 4-5 dents, make an artificial rust spot for them to repair, and then they go to work.  After the repairs have been made, they prime it, block sand it, prime it again, and then wet sand the fender in preparation for paint. (We also cover dry sanding in preparation for paint.) I know the pictures do not do them justice, but most of the fenders would be right at home on any car driving around town.  This is a shortened version of what is covered, but they get all the instruction necessary to actually repair an entire car.

Again, thank you so much for your generous donation.  My budget has been cut by $6,000.00 next year, and every year it is a challenge to teach what is needed to go out into the industry, with the necessary skills to be successful.  I, and the kids appreciate it very much.” 

Bill Stone
Auto Collision Repair Instructor
Muskegon Area Career Tech Center – Muskegon, MI

September 2018


Bartnik Judges Plastic Repair Competition for SkillsUSA Championships

During the 54th Annual National Leadership and Skill Conference (NLSC) in Louisville, Kentucky, CAPA Aftermarket Industry Relations Manager Stacy Bartnik served as a judge for the SkillsUSA Championships plastic repair competition. Bartnik drew on more than 20 years of experience in the collision repair industry, including expertise on fit and finish to evaluate contestants’ performance.

 

During the SkillsUSA Championships, more than 6,000 career and technical education students –– all state contest winners ––compete in 102 hands-on skill and leadership competitions. Contests are run with the help of industry, trade associations and labor organizations, and test competencies are set by industry.

 

During the plastics repair competition, contestants illustrate their expertise by completing three different repairs on a bumper facia; tab repair, and two tears using flexible filler and plastic welding. They were then evaluated based on prep of repair area, products used, quality of sanding and featheredge, weld quality, finished repair quality.  The contestants had 90 minutes to compete this segment.

 

As the global leader in aftermarket part certification for more than 30 years, CAPA is dedicated to ensuring that the industry, and consumers, have the means to identify high-quality aftermarket repairs and parts, which includes design, materials, construction and comparability to car company brand parts.

 

Bartnik commented: “I was thrilled to represent CAPA at the SkillsUSA Championships, drawing upon our dedication to working with the industry, including the skilled workforce represented by SkillsUSA, to ensure high-quality repairs are done using the right part for the job. We are also committed to working with customers, industry experts and internal colleagues to ensure the needs of the industry and consumers are being met. Our partnerships with SkillsUSA and their Annual National Leadership and Skill Conference is just one of the ways we can ensure these needs are being met.”

 

Gold medal winners for this competition were Caleb Eyler from Warren County Career Center, Warren, PA (High School), and Johnathan Wolfe from Wiregrass Georgia Tech College, Valdosta, GA (College).  For more information on the SkillsUSA Championships, please visit https://www.skillsusa.org/.